Employer interview tips

Carly Mowat • May 8, 2023

Hiring the right person for an office support role is critical to the success of any organisation. 

Whether you are hiring for an Executive Assistant, Receptionist, Team Assistant, or Office Manager position in Sydney, it is important to ask the right interview questions to assess a candidate's skills and suitability for the role. Here are the top 5 interview questions for an office support role in Sydney:



Can you tell me about your experience in a similar office support role, and how you managed competing priorities and deadlines?

  • This question is designed to assess a candidate's experience and ability to manage competing priorities and deadlines. Look for specific examples of how the candidate has managed their workload, including their organizational skills, time management, and ability to prioritise tasks.


How do you approach problem-solving and decision-making in your work, and can you provide an example of a challenging situation you faced and how you resolved it?

  • This question is designed to assess a candidate's problem-solving and decision-making skills. Look for examples of how the candidate has identified and resolved issues, including their ability to think critically and creatively, communicate effectively, and work collaboratively with others.


How do you manage financial tasks such as budgeting, expense tracking, and financial reporting, and what tools or technology do you use to stay organised?

  • This question is designed to assess a candidate's financial management skills. Look for examples of how the candidate has managed budgets and expenses, including their attention to detail, accuracy, and ability to use financial tools and technology effectively.


How do you manage facilities and maintenance tasks such as cleaning, repairs, and building security, while ensuring the safety and comfort of employees and visitors?

  • This question is designed to assess a candidate's ability to manage facilities and maintenance tasks. Look for examples of how the candidate has managed vendors or contractors, prioritised safety and security, and ensured the comfort of employees and visitors.


How do you communicate with team members, stakeholders, and clients, and what strategies do you use to ensure effective communication and collaboration?

  • This question is designed to assess a candidate's communication and interpersonal skills. Look for examples of how the candidate has managed email correspondence, scheduled meetings, coordinated events, provided constructive feedback, and used technology to facilitate communication and collaboration.


Overall, these interview questions are designed to assess a candidate's experience, skills, and suitability for an office support role. By asking these questions and carefully evaluating the candidate's responses, you can increase your chances of hiring the right person for the job.

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